Friendship Care and Housing

Welcome to Friendship Care and Housing.

“Friendship helps people live fuller lives. Our homes and support meet individual needs and create better neighbourhoods to live in”

Founded in 1956, Friendship Care and Housing is a well established housing association and a Registered Social Landlord working across the East and West Midlands.

Employing around 500 staff, we are a recognised Investor in People with a commitment to equality, diversity, and customer awareness. At Friendship we seek to tackle inequalities, unfair discrimination and work hard as a team to improve opportunities for the disadvantaged.

Career Opportunities: Friendship is particularly passionate about excellent customer service. We believe that in valuing and supporting staff to pursue their interests, ambitions and talents and investing in developing people at all levels will empower them to understand their customer, involve them in what they do and to really 'listen'.

Whether you're leaving school, college or university, returning to work or just looking for a new challenge, we're always interested in hearing from flexible, reliable and enthusiastic people.

We have opportunities in:

  • Housing
  • Care and Support
  • Central Services

Housing - Providing 4,000 homes across the West and East Midlands, we're proud that our homes comply with the high standards set for social landlords. We offer career opportunities in:

  • Property Services
  • Housing Management
  • Neighbourhood Warden Schemes
  • Sure Start programme (services and support for families under the age of 4)
  • Customer Services
  • Administration.

Care and Support - Employing around 400 people, we provide a range of care and support schemes mainly in Birmingham and Warwickshire areas. The vast majority of our staff works directly with service users and each service is tailored to meet the individual needs of:

  • People with physical or learning difficulties
  • People experiencing mental health problems
  • African Caribbean elders
  • Vulnerable young people
  • Teenage mothers
  • Asian women experiencing domestic violence
  • Carers Support Services
  • Advocacy services.

Our wide and varied range of Care and Support Services are provided in registered care homes, day centres, on a one-to-one basis, in the community or within other care settings, including hospitals.

If you've a special interest in this type of work and the qualities and commitment to work in a caring and supportive environment, we would like to hear from you.

Friendships Central Services integrates with all areas of operation, with opportunities in:

  • Communications
  • Quality
  • Finance
  • Performance Review.

Benefits of working with Friendship:

  • Career average related earnings contributory pension scheme
  • Generous annual leave (starts at 32 days incl. Bank Holidays - pro rata for part-time employees)
  • Flexible working
  • Training opportunities (National Vocational Qualifications & Learning Disabilities Qualification)
  • Enhanced maternity & paternity pay
  • Busy Bees childcare vouchers
  • Credit Union savings scheme
  • Interest free loans for travel passes (West Midlands)
  • Birmingham Hospital Saturday Fund (BHSF) Contributory membership
  • Recognition awards for excellent customer service
  • ‘Bright Ideas’ staff suggestion scheme.

Don't take our word for it. Scroll down to view videos and listen to what some of our employees have to say about working at Friendship.

Name: Diane Godsall
Role: Team Leader

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Read Diane's story

Name: Frank Stanley
Role: Support Worker

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Read Frank's story

Name: Michelle Walters
Role: Senior Housing Officer

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