West Mercia Housing Group
Welcome to West Mercia Housing Group
Putting People First.
The Group consists of three housing associations working
together in partnership: Harden, Kemble and Nexus. Each partner
association retains its own distinct identity, Board and its own
staff.
As Group members, they have access to central services from West
Mercia, including:
- Finance and accounting
- Information technology
- Personnel, recruitment and training
- Development and community regeneration projects
- Board and committee services
- Public relations and marketing
- Business improvement
The arrangement enables the partner associations to concentrate
on providing a cost-effective service to their residents.
The three partner associations manage over 5,000 homes in the
West Midlands, Worcestershire and Herefordshire, including:
- Family houses
- Flats and bungalows
- Sheltered schemes for the elderly
- Supported housing
- Nursing homes.
To help people understand who they are and what they stand for,
they've worked with their customers and colleagues to create a set
of values. They underpin everything they do:
Service:
They are committed to achieving high standards of service
through continuous improvement Integrity.
They act at all times with probity, do as we say and expect
commitment Creativity.
They strive to encourage an innovative culture which generates
high standards of performance and gets results.
Equity:
They treat all customers and stakeholders fairly, embrace
diversity and work to challenge disadvantage.
Accessibility:
They are accessible to their customers and stakeholders who
influence our decisions.
"As we move towards achieving our objectives, I draw great
satisfaction from knowing that we help to meet the demand for high
quality, affordable homes and services for people in housing need.
This, in essence, is the reason why we exist"
Pat Brandum, Chief Executive
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West Mercia's website
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